Update - We are continuing to work on a fix for this issue.
Nov 03, 2026 - 10:28 GMT-03:00
Identified - Identificamos instabilidade em alguns serviços da Omnichat. Ao longo do dia, esses serviços podem apresentar lentidão ou falhas pontuais.

Nossa equipe já está atuando para normalizar o ambiente o quanto antes.

Nov 03, 2026 - 10:00 GMT-03:00
API Operational
App - https://app.omni.chat Degraded Performance
Automations Degraded Performance
Specialist (AI) Degraded Performance
Bot Degraded Performance
Whizz Studio Degraded Performance
Whizz Agent Degraded Performance
Web Page - https://www.omni.chat Operational
Payment gateways Operational
MundiPagg Integration Operational
Pagar.me Integration Operational
Adyen Integration Operational
Cielo Superlink Integration Operational
Chat Platforms Degraded Performance
Facebook Messenger Operational
Web Chat Degraded Performance
WhatsApp Business API Degraded Performance
Instagram Degraded Performance
SMS Operational
Marketing Studio Operational
Ecommerce Operational
Integração VTEX Operational
Pedidos Operational
Correios Operational
Produtos Operational
Coleções Operational
Integração LINX Operational
Integração Shopify Operational
Integração Magento Operational
Integração Wake Operational
Mobile Operational
Data Degraded Performance
Reports Operational
Headless BI Operational
Dashboards Degraded Performance
API docs - https://api-docs.omni.chat Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Website - www.omni.chat
Fetching
Platform - Login response
Fetching
Web-app - loading time
Fetching

Nov 3, 2026

Resolved - This incident has been resolved.
Nov 3, 09:49 GMT-03:00
Monitoring - O problema foi solucionado e a plataforma está operacional, estamos monitorando a correção efetuada.
Nov 2, 18:50 GMT-03:00
Identified - Os serviços de Inteligência Artificial da Omnichat, incluindo o Whizz e Copilot, estão indisponíveis. Em breve traremos mais informações.
Nov 2, 10:03 GMT-03:00

Nov 2, 2026

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

Completed - The scheduled maintenance has been completed.
Oct 20, 23:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 22:00 GMT-03:00
Scheduled - Realizaremos uma manutenção preventiva em um de nossos sistemas internos. Durante a janela de manutenção, poderão ocorrer lentidão e instabilidades nos serviços e funcionalidades
Oct 20, 09:46 GMT-03:00