Update - We are continuing to work on a fix for this issue.
Jul 09, 2026 - 10:07 GMT-03:00
Identified - Identificamos uma instabilidade no Whizz de Vendas que está impactando algumas etapas da jornada de conversa. A causa raiz já foi identificada, e nossa equipe está trabalhando ativamente na implementação da correção para restabelecer a estabilidade do serviço o mais rápido possível.
Jul 09, 2026 - 10:06 GMT-03:00
API
Operational
90 days ago
99.79
% uptime
Today
App - https://app.omni.chat
Operational
90 days ago
100.0
% uptime
Today
Automations
Operational
90 days ago
99.87
% uptime
Today
Specialist (AI)
Operational
90 days ago
100.0
% uptime
Today
Bot
Operational
90 days ago
99.82
% uptime
Today
Whizz Studio
Operational
90 days ago
99.82
% uptime
Today
Whizz Agent
Operational
90 days ago
99.82
% uptime
Today
Web Page - https://www.omni.chat
Operational
90 days ago
100.0
% uptime
Today
Payment gateways
Operational
90 days ago
100.0
% uptime
Today
MundiPagg Integration
Operational
Pagar.me Integration
Operational
90 days ago
100.0
% uptime
Today
Adyen Integration
Operational
90 days ago
100.0
% uptime
Today
Cielo Superlink Integration
Operational
90 days ago
100.0
% uptime
Today
Chat Platforms
Operational
90 days ago
99.95
% uptime
Today
Facebook Messenger
Operational
90 days ago
100.0
% uptime
Today
Web Chat
Operational
90 days ago
100.0
% uptime
Today
WhatsApp Business API
Operational
90 days ago
99.82
% uptime
Today
Instagram
Operational
90 days ago
100.0
% uptime
Today
SMS
Operational
Marketing Studio
Operational
90 days ago
99.79
% uptime
Today
Ecommerce
Operational
90 days ago
100.0
% uptime
Today
Integração VTEX
Operational
90 days ago
100.0
% uptime
Today
Pedidos
Operational
90 days ago
100.0
% uptime
Today
Correios
Operational
90 days ago
100.0
% uptime
Today
Produtos
Operational
90 days ago
100.0
% uptime
Today
Coleções
Operational
90 days ago
100.0
% uptime
Today
Integração LINX
Operational
90 days ago
100.0
% uptime
Today
Integração Shopify
Operational
90 days ago
100.0
% uptime
Today
Integração Magento
Operational
90 days ago
100.0
% uptime
Today
Integração Wake
Operational
90 days ago
100.0
% uptime
Today
Mobile
Operational
90 days ago
99.82
% uptime
Today
Data
Operational
90 days ago
99.88
% uptime
Today
Reports
Operational
90 days ago
100.0
% uptime
Today
Headless BI
Operational
90 days ago
100.0
% uptime
Today
Dashboards
Operational
90 days ago
99.65
% uptime
Today
API docs - https://api-docs.omni.chat
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
Jul 1, 22:00 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 20:00 GMT-03:00
Scheduled -
A OmniChat realizará uma manutenção no serviço responsável pelo processamento assíncrono de mensagens e chats, incluindo roteamento de conversas e integrações com canais de atendimento, com o objetivo de melhorar a estabilidade e a resiliência da plataforma.
Durante a janela de manutenção, poderão ocorrer instabilidades ou indisponibilidade temporária no recebimento e envio de mensagens e roteamento de conversas.
Jun 30, 16:29 GMT-03:00