All Systems Operational
Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
App - https://app.omni.chat ? Operational
90 days ago
100.0 % uptime
Today
Automations Operational
90 days ago
99.99 % uptime
Today
Specialist (AI) Operational
90 days ago
100.0 % uptime
Today
Bot ? Operational
90 days ago
99.98 % uptime
Today
Web Page - https://www.omni.chat Operational
90 days ago
100.0 % uptime
Today
Payment gateways Operational
90 days ago
100.0 % uptime
Today
MundiPagg Integration ? Operational
90 days ago
100.0 % uptime
Today
Pagar.me Integration ? Operational
90 days ago
100.0 % uptime
Today
Adyen Integration ? Operational
90 days ago
100.0 % uptime
Today
Cielo Superlink Integration ? Operational
90 days ago
100.0 % uptime
Today
Chat Platforms Operational
90 days ago
99.95 % uptime
Today
Facebook Messenger Operational
90 days ago
100.0 % uptime
Today
Web Chat ? Operational
90 days ago
100.0 % uptime
Today
WhatsApp Business API ? Operational
90 days ago
100.0 % uptime
Today
Instagram ? Operational
90 days ago
99.78 % uptime
Today
SMS ? Operational
90 days ago
100.0 % uptime
Today
Marketing Studio ? Operational
90 days ago
100.0 % uptime
Today
Ecommerce Operational
90 days ago
100.0 % uptime
Today
Integração vtex ? Operational
90 days ago
100.0 % uptime
Today
Pedidos ? Operational
90 days ago
100.0 % uptime
Today
Correios ? Operational
90 days ago
100.0 % uptime
Today
Produtos ? Operational
90 days ago
100.0 % uptime
Today
Coleções ? Operational
90 days ago
100.0 % uptime
Today
Mobile ? Operational
90 days ago
100.0 % uptime
Today
Data Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Headless BI Operational
90 days ago
100.0 % uptime
Today
Dashboards Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Migração OmniTracking Legado Sep 16, 2024 22:00-23:00 GMT-03:00
Entre às 22:00 do dia 16/09/2024 até 23:00 do dia 16/09/2024 iremos realizar a migração do serviço OmniTracking referentes ao envio e recebimentos de mensagens rastreadas. Durante este processo, poderão ocorrer ausência de dados no dashboard do OmniTracking.
Posted on Sep 12, 2024 - 12:04 GMT-03:00
System Metrics Month Week Day
Website - www.omni.chat
Fetching
Platform - Login response
Fetching
Web-app - loading time
Fetching
Past Incidents
Sep 13, 2024

No incidents reported today.

Sep 12, 2024

No incidents reported.

Sep 11, 2024

No incidents reported.

Sep 10, 2024
Instabilidade Atendente virtual
Postmortem - Read details
Sep 12, 13:46 GMT-03:00
Resolved - O problema com a plataforma foi resolvido as 16:25h . Lamentamos o transtorno e agradecemos a paciência. Tenha certeza de que a confiabilidade do sistema é uma prioridade para a Omnichat, estamos fazendo aprimoramentos contínuos para tornar a sua experiência cada vez melhor. O postmortem será publicado nos próximos dias com maiores detalhes sobre o incidente
Sep 10, 16:42 GMT-03:00
Identified - A causa do problema foi identificada e a solução está sendo aplicada.
Sep 10, 16:14 GMT-03:00
Investigating - Foi identificado problema no atendente virtual o mesmo não esta enviando mensagens
A equipe está trabalhando na tratativa do problema.
Sep 10, 15:30 GMT-03:00
Testes de carga no serviço de mensageria
Completed - The scheduled maintenance has been completed.
Sep 10, 02:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 22:00 GMT-03:00
Scheduled - Entre às 22:00 do dia 09/09/2024 até 02:00 do dia 10/09/2024 iremos realizar testes de carga referentes a novas conversas em larga escala com diferentes taxas de envio de mensagens por segundo. Durante este processo, poderão ocorrer lentidões nos nas conversas de atendimento humano e bot incluindo o Whizz.
Sep 9, 15:21 GMT-03:00
Sep 9, 2024
Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage