All Systems Operational
Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
App - https://app.omni.chat ? Operational
90 days ago
99.98 % uptime
Today
Automations Operational
90 days ago
99.74 % uptime
Today
Specialist (AI) Operational
90 days ago
99.62 % uptime
Today
Bot ? Operational
90 days ago
99.85 % uptime
Today
Web Page - https://www.omni.chat Operational
90 days ago
99.96 % uptime
Today
Payment gateways Operational
90 days ago
100.0 % uptime
Today
MundiPagg Integration ? Operational
90 days ago
100.0 % uptime
Today
Pagar.me Integration ? Operational
90 days ago
100.0 % uptime
Today
Adyen Integration ? Operational
90 days ago
100.0 % uptime
Today
Cielo Superlink Integration ? Operational
90 days ago
100.0 % uptime
Today
Chat Platforms Operational
90 days ago
99.92 % uptime
Today
Facebook Messenger Operational
90 days ago
100.0 % uptime
Today
Web Chat ? Operational
90 days ago
100.0 % uptime
Today
WhatsApp Business API ? Operational
90 days ago
99.61 % uptime
Today
Instagram ? Operational
90 days ago
100.0 % uptime
Today
SMS ? Operational
90 days ago
100.0 % uptime
Today
Marketing Studio ? Operational
90 days ago
99.69 % uptime
Today
Ecommerce Operational
90 days ago
100.0 % uptime
Today
Integração vtex ? Operational
90 days ago
100.0 % uptime
Today
Pedidos ? Operational
90 days ago
100.0 % uptime
Today
Correios ? Operational
90 days ago
100.0 % uptime
Today
Produtos ? Operational
90 days ago
100.0 % uptime
Today
Coleções ? Operational
90 days ago
100.0 % uptime
Today
Mobile ? Operational
90 days ago
100.0 % uptime
Today
Data Operational
90 days ago
99.94 % uptime
Today
Reports Operational
90 days ago
99.96 % uptime
Today
Headless BI Operational
90 days ago
99.89 % uptime
Today
Dashboards Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Website - www.omni.chat
Fetching
Platform - Login response
Fetching
Web-app - loading time
Fetching
Past Incidents
May 21, 2024
Manutenção Programada - Melhoria de Infraestrutura (network)
Completed - The scheduled maintenance has been completed.
May 21, 02:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 23:00 GMT-03:00
Scheduled - Iremos realizar uma melhoria em nossa infraestrutura, durante a janela de manutenção envio e recebimento de mensagens e fluxo de atendimento do Bot podem sofrer com lentidão.
May 20, 11:55 GMT-03:00
May 20, 2024
May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024
Manutenção programada: Atualização de serviço de banco de dados
Completed - The scheduled maintenance has been completed.
May 15, 04:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 22:00 GMT-03:00
Scheduled - Efetuaremos uma manutenção preventiva em um dos nossos serviços de dados. Durante o período, é possível que aconteça alguma indisponibilidade na plataforma.
May 13, 10:50 GMT-03:00
May 14, 2024
May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024
Degradação na integração com o WhatsApp
Resolved - Entre 21:26 e 22:08 do dia 10 de Maio de 2024, o serviço responsável pela integração de mensagens com o WhatsAppp teve sua operação impactada devido à chave de autenticação com a Meta.

Causa raiz:
A chave de autenticação necessitou de uma ação humanda devido a revisão de utilização da Meta sobre essa mesma chave.

Resolução e prevenção:

O time assim que tomou ciência do problema reestabeleceu a informações necessárias para o correto funcionamento do serviço.

Para evitar a recorrência do problema, a engenharia está tomando as seguintes ações:

Alarmes assertivos que identifiquem o problema de forma precisa para agilizar o troubleshooting;
Revisões recorrentes dos acessos necessários e prazos das chaves de autenticação com a Meta.
May 10, 21:00 GMT-03:00
May 9, 2024

No incidents reported.

May 8, 2024
Manutenção no Bot especialista
Completed - The scheduled maintenance has been completed.
May 8, 22:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 20:00 GMT-03:00
Scheduled - A Omnichat irá realizar uma manutenção programada em sua plataforma na solução do bot especialista. Ela esta programada para se iniciar a partir das 20:00 do dia 08/05/2024 até as 22:00 do mesmo dia. A manutenção não deve causar indisponibilidade na plataforma e nem nos bots do BotStudio Pro.
May 7, 14:34 GMT-03:00
May 7, 2024

No incidents reported.

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